Business Skills, Leadership and Employability Suite

CPD Approved & ILM Accredited

Cyber Security

25 minutes

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short online Cyber Security E-Learning course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

Facebook For Business

30 minutes

This Facebook for Business course will show you how to use Facebook effectively for your business. It starts by examining Facebook’s history and its phenomenal growth to almost 3 Billion active users. You’ll learn how to set up and optimise your Facebook Business page. We’ll show you how to create an effective Call to Action, organise your page tabs and create and build your follower count by sharing engaging content. There’s information on how to use Instant Experience ads, set up Events, create Live video moments and use Facebook as a recruitment tool.

X For Business

55 minutes

This Twitter for Business E-Learning course is a great induction course in relation to using Twitter for your Business needs as it covers a wide range of topics in some detail. Using Twitter successfully requires a significant commitment of time – being active is key to your success. It’s all about the image you create, and the best‐viewed companies are the responsive ones. Twitter is a real‐time information sharing network where users can share messages, news, images, opinions and links via short bursts of information called ‘tweets’ – these tweets have a character limit of 140 including spaces, which may sound very short but you might be surprised at how much you can get into a little space and how much influence that can have.

SEO For Business

80 minutes

This Search Engine Optimisation for Business E-Learning course is a great induction course in relation to using Search Engine Optimisation for your Business needs as it covers a wide range of topics in some detail.

Equality, Diversity & Discrimination

70 minutes

In this online Equality, Diversity and Discrimination course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

Stress Management

30 minutes

This Online Stress Management E-Learning course is aimed at all employees giving them an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

Disciplinary Procedures

45 minutes

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This Online Disciplinary Procedures E-Learning course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Leadership Skills

90 minutes

This online Leadership Skills E-Learning course starts by introducing the basics of leadership and explores where the concept originated from. The online Leadership Skills training then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. The e-learning course then moves on to discuss developing teams including and team members by looking at the role leaders play in this. The final two modules of this Leadership Skills Course cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.

Sexual Harassment In The Workplace

55 minutes

This Online Sexual Harassment in the Workplace E-Learning course is aimed at employees in management or leadership positions that need to be confident in their knowledge of Sexual Harassment in the Workplace from fellow employees. It is also good for all employees to be aware sexual harassment in the Workplace and their roles and responsibilities in preventing it happening.

Project Management

90 minutes

This Online Project Management E-Learning course is aimed at all leaders and managers by introducing the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

Objective Setting

30 minutes

This online Objective Setting E-Learning course aims to help you write effective objectives that deliver results. This Objective Setting online course covers the importance of goals and objectives and why we need them, the barriers to achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

Effective Delegation

110 minutes

This Online Effective Delegation E-Learning course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more

The Principals Of Performance Management

55 minutes

Our online Principles of Performance Management E-Learning course can be a great starting point for new managers or those that just want to enhance their performance management skills. This online Principles of Performance Management course acts as a great introduction to the subject and covers the key concepts and theories around establishing and maintaining performance management.

Introducing GDPR

60 minutes

The Introducing GDPR e-learning course explains the roles of key players – Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds.

Licensed Premises Staff Training

60 minutes

This online Licensed Premises Staff Training E-Learning course starts with an overview of UK alcohol licensing laws and the importance of the four key licensing objectives. The Licensed Premises Staff Training online course will also discuss mandatory conditions, which are compulsory for all licensed premises and looks in detail at the major issue of age verification. Finally, the Licensed Premises Staff Training online course outlines the responsibilities involved in alcohol retailing, including drinking guidelines and how to avoid and reduce conflict.

Problem Solving In A Workplace

30 minutes

This E-learning course; Problem Solving in a Workplace is aimed at supervisors and managers that want to develop problem solving skills in the workplace. It can be a great starting point for people new to their leadership role and more established managers who want to enhance their skills. This acts as a great introduction to the subject.

LinkedIn For Business

40 minutes

This E-Learning LinkedIn for Business online course is aimed at anyone who is involved in promoting and marketing their business online. It provides insight into how LinkedIn can be used to promote the company as well as the individuals that work within it.

Social Media Marketing

50 minutes

The online Social Media Marketing course will offer advice on how to get started in social media marketing, and how to choose the right platforms. You’ll see how to run campaigns with great content and compelling visuals, and measure the effectiveness of your campaigns.

Instagram For Business

40 minutes

This E-Learning Instagram for Business course is aimed at anyone who is involved in promoting and marketing their business online. It provides insight into how Instagram can be used to promote the company as well as using brand identities, content strategies, hashtags and working with influencers.

Customer Service

75 minutes

This Online Customer Service E-Learning course is aimed at employees in customer-facing roles or customer account holders, helping to improve their existing and providing new skills.

Conflict Resolution In The Workplace

45 minutes

This online Conflict Resolution in the Workplace course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. This E-Learning Conflict Resolution in the Workplace course covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build-up.

Time Management

90 minutes

This Online Time Management E-Learning course is aimed at all employees by giving them an introduction to Time Management and why it is useful to them and their company. It can help, by introducing employees to some of the theories and techniques of time management that can really make a difference.

Presentation Skills

55 minutes

This Online Presentation Skills course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these and go over good practice and provide some practical advice that you can put to good use the next time you have a big presentation to make.

Anti Harassment & Bullying

45 minutes

This Anti-Harassment and Bullying E-Learning course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Negotiation

45 minutes

This online Negotiation E-Learning course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Managing Sickness & Absence

30 minutes

This Online Managing Sickness and Absence E-Learning course will help you to understand the different types of absence and Identify ways of measuring absence. The Managing Sickness and Absence online course covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The Managing Sickness and Absence course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

Sales Skills

120 minutes

This Sales Skills E-Learning course is aimed at all business employees with sales or negotiation responsibilities giving them an understanding around Sales Skills and an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

Developing Good Employee Relations

45 minutes

This online Developing Good Employee Relations E-Learning course will define employee relations and cover the many benefits good relations can bring to an organisation. The Developing Good Employee Relations online course explains how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.

Managing Meetings

60 minutes

The Online Managing Meetings E-Learning course starts with some basic definitions and statistics that outline how important running meetings effectively can be. The Managing Meetings online course examines factors that make meetings great and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. The Managing Meetings E-Learning course also covers some of the ways you can handle any problems that may arise.

Developing Teamwork

30 minutes

This online Developing Teamwork E-Learning course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together. The Developing Teamwork online course then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it. The Developing Teamwork course finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Introduction To Emotional Intelligence

50 minutes

This online Introduction to Emotional Intelligence e-Learning course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. The Introduction to Emotional Intelligence online course will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. The Introduction to Emotional Intelligence course contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Preparing For a Job Interview

20 minutes

This Preparing for a Job Interview short online course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions. This Preparing for a Job Interview E-Learning course also covers other things to consider in advance of the interview including planning how you will get there. This Preparing for a Job Interview online course briefly covers some of the key differences between online and face to face interviews.

Banksman Training

40 minutes

This E-learning Banksman online course will give an overview of the main legislation applying to banksmen’ activities, before examining the actual role and the duties of banksmen on site, including safety rules, controls and guidelines.